Mr Michał Sawicki demonstrated a very deep knowledge of management of call centers and customer service and willingly shared his knowledge and experience with listeners.
Well, actually I may say that A few times they have delivered my parcels and everything was correct.
This is A normal situation, I hope. Here I want to describe something else. Once, in order to explain something I had to call TNT. For over 10 years I have consulted call centers and I have never...
Imagine that you don’t have to pay for your new call center equipment. The whole hardware, the whole software is for free and you choose what you want. What is it going to be?
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