April 19-20, 2010 | Mathematic Model of Call Center Seminar by IIR « otherWise

April 19-20, 2010 | Mathematic Model of Call Center Seminar by IIR

Mathematic Model of Call Center

The first seminar of Mathematical Model of Call Centers organized by Institute for International Research and leaded by otherWise took place in April 2010. We thank to all our attendees for a fantastic atmosphere and valuable discussion. We hope to meet you again soon.

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References

BNP Paribas Fortis

Mr Michał Sawicki demonstrated a very deep knowledge of management of call centers and customer service and willingly shared his knowledge and experience with listeners.

Institute for International Research

The courses are very highly rated by participants due to the substantive approach and an open approach to the needs of our customers.

arvato services

“arvato services cooperated with Otherwise Europe Ltd. In 2010 and 2011. otherWise delivered number of consulting services in scope of effectivenes of business processes and optimization of ICT architecture. This cooperationwas highly satisfying and we recommend otherWise as the competent provider of consulting services? Joanna Rada, Contact Center Director

I love TNT Express

Well, actually I may say that A few times they have delivered my parcels and everything was correct. This is A normal situation, I hope. Here I want to describe something else. Once, in order to explain something I had to call TNT. For over 10 years I have consulted call centers and I have never...

The call center system of your dreams.

Imagine that you don?t have to pay for your new call center equipment. The whole hardware, the whole software is for free and you choose what you want. What is it going to be? ...