Archive for category call center
September 22-23 | X Contact Center Congress
Posted by admin in call center, conference, Events on 22/09/2014
We invite all our customers, friends and partners to take part in X Contact Center Congress. More info you can find at wydarzenia.nf.pl.
I love TNT Express
Posted by admin in call center, linkedin, Thoughts on 20/09/2014
Well, actually I may say that A few times they have delivered my parcels and everything was correct.
This is A normal situation, I hope. Here I want to describe something else. Once, in order to explain something I had to call TNT. For over 10 years I have consulted call centers and I have never ever experienced anything like this. This was a pure service perfection. This was absolutely my pleasure.
I could be more explicit, give you more details but why don?t you call them yourselves? Just call Polish branch 801 31 00 00 or (22) 771 71 71. But, please, be prepared.
To all TNT staff – thank you for this example of the excellent service. Sure you can!
March 5-6, 2013 | Analysis of customer care processes
Posted by admin in call center, conference, Events, training on 05/03/2013
We kindly invite all our Customers and Friends to meet us at ?Analysis of customer care processes? workshops on March 5-6, 2013 in Hotel Marriott, Warsaw. Agata Sawicka from otherWise will lead the training about ?Manager?s analytical toolkit in customer care processes?. More info you can find at www.mmcpolska.pl.
September 18, 2012 | Call Center Awards 2012
Posted by admin in call center, conference, Events on 18/09/2012
We invite all our customers, friends and partners to take part in Call Center Awards 2012 – the first such event in Poland. Please join us during the final gala on September 18, 2012. More information about the event can be found at http://www.callcenterawards.pl.
December 1-2, 2011 | Mathematical Model of Call Centers Seminar
Posted by admin in call center, Events, linkedin, training on 01/12/2011
We kindly invite for the consecutive seminar of Mathematical Model of Call Centers organized by Institute for International Research that will take place on March 30-31, 2011.
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October 18-19, 2011 | Call Contact Center Summit
Posted by admin in call center, Events, linkedin on 18/10/2011
We kindly invite all our Customers and Friends to meet us at Call Center Summit on October 18-19, 2011 in Hotel Mercure Chopin, Warsaw. Michał Sawicki from otherWise will lead the lecture about new trends in managing of call center effectiveness. More info you can find at http://bmspolska.pl.
Press articles about otherWise
Posted by admin in call center, Events, linkedin, otherWise on 02/10/2011
Recent press articles about otherWise:
- A short note about “The Power of Telemarketing 2011” conference.
- Outsourcing Portal about the “Call Center Awards 2011” congress nad ceremony.
September 26-27, 2011, The Power of Telemarketing
Posted by admin in call center, conference, Events, linkedin on 26/09/2011
We kindly invite all our Customers and Friends to meet us at The Power of Telemarketing (Siła Telemarketingu) conference on September 26-27, 2011 in Hotel Radisson, Warsaw. Michał Sawicki from otherWise together with Katarzyna Tęcza from Lux-Med Group will lead the lecture about the impact of planning and scheduling on the motivation of the employees. More info you can find at http://www.silatelemarketingu.pl/
September 19, 2011 | Call Center Awards 2011
Posted by admin in call center, conference, Events, linkedin on 19/09/2011
We invite all our customers, friends and partners to take part in Call Center Awards 2011 – the first such event in Poland. Don?t forget to send in applications for the competition until 15 July and join us during the final gala on September 19, 2011. otherWise was asked to join the jury of the contest. More information about the event can be found at http://www.callcenterawards.pl.
September 1-2, 2011 | XLScheduler?s User Group Forum 2011
Posted by admin in call center, conference, Events on 31/08/2011
On September 1st and 2nd this year XLScheduler AB will for the first time arrange an international User Group Forum, for all XLScheduler users. XLScheduler will have participants from Sweden, Norway, Poland, UK, Netherlands, US and Canada. Read the rest of this entry »