Archive for category training
March 5-6, 2013 | Analysis of customer care processes
Posted by admin in call center, conference, Events, training on 05/03/2013
We kindly invite all our Customers and Friends to meet us at ?Analysis of customer care processes? workshops on March 5-6, 2013 in Hotel Marriott, Warsaw. Agata Sawicka from otherWise will lead the training about ?Manager?s analytical toolkit in customer care processes?. More info you can find at www.mmcpolska.pl.
May 23-25, 2012 | Certified Call Center Manager
We kindly invite for the certified course of ?Certified Call Center Manager? organized by Institute for International Research. More info you can find at www.iir.pl. All lectures and materials are in Polish. Please do not hesitate to contact the lecturer: m.slawinski@otherwise.pl.
February 21-22, 2012 | 2nd Forum Customer Service
We do recommend the II Forum Customer Service organized by Institute for International Research. The forum will take place on February 21-22, 2012 in Warsaw. More info you could find at IIR.
December 1-2, 2011 | Mathematical Model of Call Centers Seminar
Posted by admin in call center, Events, linkedin, training on 01/12/2011
We kindly invite for the consecutive seminar of Mathematical Model of Call Centers organized by Institute for International Research that will take place on March 30-31, 2011.
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June 8-9, 2011 | Call Center Metrics Seminar
Posted by admin in call center, Events, linkedin, training on 08/06/2011
We kindly invite for the seminar of Call Center Metrics organized by Institute for International Research that will take place on June 8-9, 2011. The seminar is leaded by otherWise. Read the rest of this entry »
March 30 – 31, 2011 | Mathematical Model of Call Centers Seminar
We kindly invite for the consecutive seminar of Mathematical Model of Call Centers organized by Institute for International Research that will take place on March 30-31, 2011. Read the rest of this entry »